Soaker Hose Warranty:   

Mr. Soaker Hose warrants it's soaker hose against defects in workmanship or material under "*normal use" for a period of Three (3) YEARS from the date of purchase by the original end user ("Warranty Period"). If a defect arises, the end user must return the defective material along with receipt, at users expense. Mr. Soaker Hose, at it's option, will replace defective material within the Warranty Period.


*Normal useage: Soaker Hose is to be used for low pressure irrigation. A pressure regulator of 25 psi or less MUST be used. Any usage without a 25 psi pressure regulator, 200 mesh filter, or usages not described above will void all warranties. You must provide proof of purchase of a psi regulator and a 200 mesh filter. Soaker Hose is not warranted for use in lawns. Clogging of Soaker Hose is not a warranty item.

Rain Barrel Soaker Hose is a non-pressure soaker hose. Applying pressure over 25 psi voids warranty. Rain Barrel Soaker Hose is a common sense product, water doesn't run up hill. Hose must gradually flow downwards for product to work. A 200 mesh filter must be used. Keep your barrel clean as sediment from the roof, birds, dirt, debris will clog your hose. 

The limited warranty does not cover conditions caused by or related to: abuse, misuse, neglect, carelessness, accident or disaster, unauthorized alterations, modification or repairs, transportation or installation, water pressure in excess of recommended amounts, improper or inadequate water treatment or filtration, failure to follow installation, operation and maintenance instructions. This is the only warranty made by seller. Seller does not authorize any employee, dealer, agent or other person to create for it, nor is responsible for, any other obligation or liability in connection with this product.

  •       Do not run hot water through soaker hose.

  •       Do not leave hose under pressure when not in use.

  •       Drain hose in the summer when not in use and keep shaded, covered with mulch as water left in the hose may expand and damage hose.

  •       Protect your hose in the winter by draining the hose and storing indoors. Drain hose completely as water left in the hose can freeze and damage the hose, and fittings.

All defective claims must be submitted to for qualification of application malfunction or defect issue. You must acquire an RGA to return any product

Claims for labor costs and other expenses required to replace such defective product or to repair any damage resulting from the use thereof will not be allowed by Seller. Seller’s liability is limited to the price paid for the defective product or the replacement of said part.  In no event shall Seller be liable for consequential damages.

For products other than soaker hose, click here.