All new / unused or defective products may be returned within a 30 day period that are purchased within the U.S. Unused items must be in the same condition as you received them. Bagged, boxed, banded, etc.
Sales outside the US are non-refunable.
All returns will be charged a processing fee of 5% of the total order and may be subject to a 10% restocking fee.
Items that are "Free" have no warranty.
All returns MUST have RGA number, or no credit will be given!
Write your RGA on the outside of the box you are shipping. (not on merchandise boxes) If you do not put your RGA on the outside of the box, when it arrives at our warehouse, it could just be set aside, prolonging the return process. If after 30 days we do not receive your return, it will be dismissed and no credit issued after that time.
Return Defectives to:
Box 609 (US mail)
37000 Hwy 61, Suite A (UPS/FedEx)
Concho AZ 85924