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Shipping

SHIPPING TERMS AND CONDITIONS

2017 Rates Information*
Effective December 26, 2016, the following changes will take effect:

•  

Daily rates for UPS® Ground service will increase an average net 4.9%.

•  

Daily rates for UPS Air and International services, as well as UPS Air Freight rates within and between the U.S., Canada and Puerto Rico, will increase an average net 4.9%.

•  

The Additional Handling charge will be assessed for UPS Air and International packages with the longest side exceeding 48 inches, instead of 60 inches.

 
Starting August 1st 2017, Business hours are Monday-Wednesday, 9 AM to 3 PM Arizona Time.  Items ordered after 3 pm will ship the following business day.

SHIPPING: Hawaii, Alaska, Puerto Rico, Mexico, VI and Canada....Please email me! Especially if it is a shipping issue.
Our shopping cart is tied directly to UPS, so most calculations are for UPS shipping. Some orders will come up with a USPS cost, however we can not offer that for everything. If you think your order would be much cheaper to ship via USPS, give me a call or email me.
This would mainly be for small/light items ONLY.
Soaker hose and poly tubing would not apply to this.
 
Tracking your order - When making UPS labels for shipping, your email address that you provided in your order is entered so a tracking number can be sent to your email.
If you have not received this information, it may have went to a spam box or you might have provided an incorrect email address.
The email comes from UPS Worldship
, not MrDrip.
Otherwise you can email us for your tracking number. Please provide a name, zip code and your order number, if you have it, to help us to handle this promptly.
Orders shipped common carrier are given the trucking companies website, along with the pro number.
 
  • Orders are shipped Monday-Wednesday, usually within 24 business hours.

  • Time sensitive orders (2nd day, 3rd day) MUST be placed by 11 AM Mon-Wed. Arizona Time to ship that day. Orders placed after 11 AM Arizona time on Wednesday's are shipped on Monday.

  • Orders are shipped UPS, or common carrier (weighing over #400 pounds).

  • UPS Ground may take up to 6 business days to arrive after we ship the product. See map below for your shipping time in transit from us to you.

  • Orders shipped/received within Arizona will be charged 9.1% sales tax.

  • Upon receiving your order, you have 5 days to claim any shipping discrepancies. No claims will be accepted more than 5 days after receipt of order.

  • Due to "acts of God" that prevent or slow down the UPS shipping process, shipping rates are NOT refundable.

  • If a package is refused or abandoned that has been shipped within the Continental US, there will not be any refunds given, on merchandise or shipping. If the package is returned to us, we will refund on merchandise only, as long as it is not damaged and can be resold.

  • Orders that required an address change while in route, will be charged the $15.00 that UPS charges us to make that change.

  • Product Prices are subject to change without notice.

  • Shipping and handling charges subject to change at any time.

  • Orders over #400 pounds our cart will show best freight line pricing.

  • Items that offer "Free Shipping" are shipped only within the continental US.

  • All orders shipped to Canada, customers are responsible for all duties and taxes due at Customs. If refused or abandoned, there will be no refunds.

  • International orders are accepted. Terms: Orders must be over $50 US (not  including shipping), payment is done via Bank Wire or Pay Pal. No product warranty by Drips Inc. on orders shipped out of the U.S. Contact lori@mrdrip.com for International orders.